The Big Undie Store

Shipping
• FREE standard Shipping Worldwide!
• Please allow 7 Days for delivery within Australia
• Please allow between 14-21 days for orders outside of Australia
• Once you've placed your order you can trace the status from Your Account

Pricing & Payment
• We accept payments in Australian Dollars, NZ Dollars, US Dollars, Canadian Dollars, Pound, Euro and Japanese Yen. Please select your prefrence via the drop down at the top of the page
• We offer Safe, Secure Shopping with PayPal. You can use your Mastercard, Visa Card, American Express, Bank card plus many more options. Visit Paypal.com for more information
• We also offer Bank Transfers for Australian customers. When checking out our bank details will be provided

Making Credit Card Payments without a Paypal Account
If you don't have a PayPal account then dont worry, you can still make
Credit Card and Debit Card payments with ease!
• Place your order and when checking out select PayPal as your payment option
• When you've finished checking out you will be redireced to PayPal to make your payment, Then select the following option (highlighted) and you'll be able to make a Credit Card or Debit Card Payment!

Making Credit Card payments without PayPal

Making Credit Card payments without PayPal

Returns & Exchanges
• Please choose your size carefully by referring to our sizing charts. Sorry but we cannot refund orders if you simply change your mind.
• In the event of an exchange, the customer must return the product with the invoice. We can’t be held liable for the postage cost for exchanges.
• In the event of a faulty product we are happy to offer our customers a refund, exchange or credit.
• Please keep your receipt for proof of purchase.
• No returns or exchange on sale items.

Privacy Policy
Don't worry, your personal info is safe with us! We do not sell or rent your info to any of those annoying spam people. We hate them as much as you do.

Contact Us
Questions, comments or complaints? Send them to shop@bigundie.com